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Technical Questions
Where can I see my Loyalty status?
How do I achieve Red Label, Red Label Plus, Silver Label, Black Label, Black Label Elite status?
Will my iRPs ever expire?
Will you charge me for postage and packaging?
When/why can I lose my status?
Where can I see my iRewards Points?
How do I become an iRewards member?
How quickly are my iRewards Points credited to my account?
How do I earn iRewards Points (iRPs)?
What should I do if a shipment purchased from the Loyalty Store is delivered incomplete or damaged?
Can I pay in the Loyalty Store using other payment methods?
How do I get my iRewards Points back if I receive damaged goods in a Loyalty Store shipment?
I am not at home during the day. Can I have my Loyalty Store order sent to another address instead?
To which countries does BorgataCasino.com and BorgataPoker.com send Loyalty Store shipments to?
How long, in days, is the delivery period?
How do I earn iRewards Points when I play poker?
Can I pay in the Loyalty Store using other payment methods?
No. Only iRewards Points are accepted.